Service

Our service team provides onsite service throughout New England and New York. We offer per call service and annual service agreements. We also provide a depot service for out of state companies who can ship equipment to us for repair.

We will repair many different types of mailing equipment.

We have been servicing mailing equipment since 1986. We work on postage meters, folder/inserters, pressure sealers, digital color printers and much more!

Please call 860-289-4416. We will give you a preliminary estimate over the phone. You can pack and ship your product to:

New England Mailing Systems

400 Chapel Rd, Ste 3D

South Windsor, CT 06074

When we receive your package We will call you with an estimate to repair and ship your equipment back to you. We offer fast turnaround time and we stand behind our work.

Country Code Chart

Click Here for Hasler Neopost Country Code Chart

Ink Cartridge Cleaning Instructions

Ink Cartridge Cleaning Instructions Standard Cleaning Procedure If your ink cartridge is not printing correctly, please follow these steps to properly clean the cartridge. Remove the cartridge in the correct manner depending on your machine. This procedure could be as simple as lifting the cover or it may involve going through the menu …

Mailing for NEMS 11 27 17

Mailing for NEMS Formax Cutters side New and User Folder Inserter side

NEMS Camera Ready Artwork

Neo Funds/ Total Funds

New Remittance Address W-9 Mailroom Finance Inc Total Funds by Hasler W-9 Mailroom Finance Inc Neo Funds by Neopost Neo Funds Total Funds New Lockbox Address Postage Payments Form POC V3 Postage Payments Form TMS V3

Postage Payment Options

Postage-Payments-Form-POC pdf Postage-Payments-Form-TMS pdf Commercial Postage Meter Funding Options Each year over two billion dollars flow through the Neopost funding system to support our customers. As a reminder, Neopost does not sell postage, we mange customers’ funding accounts on behalf of, and based on the deposits into, the USPS accounts. Attached you will …

IM/IH Mailing Systems PSD Lockout

Time limit reached Machine info Event id: PO Lockout Long description: 90 day time limit for server communication reached Recovery: Perform a Generic Call or download funds to clear the PO Lockout message. USPS regulations require that a mailing machine must communicate with the manufacturer’s host server within certain reset times. If the time is exceeded, a “PO LOCKOUT” …

WJ PSD Lockout

Basic Steps To Clear A PO Lockout in a WJ model: • Ensure an analog phone line is connected to the mailing machine. • Select the CREDIT / FUNDS Menu. Location of CREDIT / FUNDS Menu may vary depending upon unit. • Press OK. Postage printing is enabled for another reset time period.

Getting Started with PAF

Getting Started with PAF Oct 27, 2016•Support Article PRODUCTS Bulk Mailer Business;Bulk Mailer Professional;Bulk Mailer Standard ARTICLE Overview Satori Software provides Move Update, which updates addresses based on change of address information in the latest USPS® NCOALink® database, in real-time via the Internet. When you use Move Update, you get the latest address information for …

Processing PAF Approvals

Walkthrough: Processing PAF Approvals Oct 26, 2016•Support Article PRODUCTS Bulk Mailer Business;Bulk Mailer Professional;Bulk Mailer Standard ARTICLE About this Walkthrough This walkthrough provides step-by-step instructions to guide you through how to get a Processing Acknowledgement Form (PAF) electronically signed and submitted. The USPS ® requires that you submit a signed PAF in order for you to …

Preparing for Move Update Changes

Important Changes all mailers should know. The Post Office will charge you more for postage if you are not following these new rules! Click on link for more information. Preparing for Move Update Changes